Hire Diverse and Determined Talent
The Right Experience
Previous experience in retail, food service, hospitality, or other customer-facing roles
Highly motivated to advance their career at a tech-enabled company
250 hours of training in KindWork’s CX Fellowship
Customer-First Mindset
Wants to work with customers
Enjoy solving problems and can quickly apply policy and procedures
Able to work in time-sensitive environment
Open to receiving feedback and adaptable
Technology Skills
Remote work ready - Slack & Zoom
Cloud based collaboration - Google Suite Certified
Best in class support systems - Zendesk (Omnichannel Agent Certified) and Intercom
MacOS Familiarity
Prepared for technical troubleshooting
Join our network of 100+ employer partners!
“We’ve partnered with KindWork for the past three years and they have consistently referred us excellent entry-level candidates for our customer experience and insurance operations teams.”
Mike Ariale, Senior Manager Talent Acquisition @ Alma
"We've been fortunate to partner with KindWork in our efforts to recruit top talent from different backgrounds who are passionate about tech. Our team members who were hired through KindWork have brought a wealth of knowledge and valuable experience to our company and have made a significant impact on our business and culture.”
Whitley Romero, Sr. Customer Support Manager @ Melio
Community Hiring = Business + Social Impact
KindWork is
Unlocking Potential
and Changing the
Face of Tech
We serve low-income young adults. 98% identify as people of color, and 25% identify as LGBTQ+. Our program helps close the equity gap with support from our partners.
Our graduates stay on longer and ramp up quicker than traditional candidates. There are NO fees. KindWork is funded by generous corporate and philanthropic sponsors.