Training Overview

Our free 7-week training course covers industry-standard customer support software platforms to prepare students for work in Customer Experience, Customer Support, or Customer Success careers in the tech sector. Fellows will receive job placement assistance and one-on-one coaching support for one year after graduation. Want to hear directly from KindWork graduates? Watch the video here.

Key Dates for our Upcoming Cohort

  • Orientation: 12/17/2024

  • First Day of Skills Training: 1/7/2025

  • Last Day of Skills Training: 2/7/2025

  • Job Search Kickoff: 2/10/2025

  • Graduation: 2/21/2025

Admissions Timeline

Round 1 – Early Admissions:

  • Application Deadline: 10/28/2024

  • Final Decisions: 10/30/2024

Round 2 – Final Admissions:

  • Application Deadline: 12/13/2024

  • Final Decisions: 12/18/2024

Apply for Training

We are now accepting applications for our Winter 2025 cycle starting January 2025. Training currently takes place online, with some in-person meetings required.  Review the eligibility requirements below before applying. 

ELIGIBILITY:

  • 20-26 years old

  • Must have a High School Equivalency or High School Diploma

  • Eligible to work in the U.S.

  • Live in New York City 

  • Are low-income, under or unemployed, or receiving public assistance

  • Have basic computer skills, including typing 

  • Have access to a computer and internet*

  • 6-12 months of previous job experience(s) 

  • Able to attend all classes for five weeks 

  • Ready to work in the tech industry following graduation

*KindWork will provide loaner laptops and/or internet assistance as needed

Take the next step

Complete the interest form below. Please ensure you have reviewed the eligibility requirements before submitting the interest form. We are reviewing applications for our Winter 2025 cycle starting January 2025. If you are interested, please fill out the interest form below and allow us up to 2-3 days to review your submission, and a KindWork coach will reach out with the next steps.

If the form will not load please click here.

Please Note: This document is not an application for employment. Information provided will be used for data tracking and may be used to determine eligibility for training.

ATTEND An ONLINE INFO SESSION

After you fill out the online interest form (above) a KindWork coach will reach out to confirm your eligibility and invite you to attend a required information session. Following the information session, you will be asked to complete an application package that consists of an intake form and a short assessment. Based on your application, KindWork will invite you to a 1:1 interview.

Dates for upcoming information sessions:

After completing the interest form, staff will reach out to invite you to an online information session where you will learn more about the
training program.

 

LIVE ONLINE INFO SESSION TIMES

  • There are no live info sessions at this time

To receive the Zoom link, you must fill out the interest form (located above).

After the live info session, you will be invited to submit an application package.

RECORDED INFO SESSION

View a recording of the CX Fellowship Info Session and then request an application package.

Link available via email once you submit the interest form above. Please select “On-demand virtual session” in the form.

Land a
great job
in tech

KindWork graduates work in Customer Experience, Customer Support, and Customer Success roles at leading tech companies.

Ness works for Alma

Michael works for Uber 

Alleah works for Synthesia